Contact Support

Questions about your account, a payment or an offer? The Richman Casino support team answers in plain English.

Chat with us

Tap Chat in the bottom menu on any page of the site. The chat is the fastest way to reach the team.

What to include

• The username you play under.
• For payments: the method, the amount in AUD and the date.
• For bonuses: the name of the offer.

Taking a break

Write to us if you want to set a limit or pause your account. These requests are handled first.